We're Here to Help You Live Well
Whether you have a sizing question, need tracking updates, or seek interior advice, our team is at your service.
Get in Touch
Our New York support desk answers emails within 24 business hours. You can also reach our phone lines during weekdays.
Showroom & Headquarters
Empire State Building Annex
350 Fifth Avenue, Suite 4200
New York, NY 10118
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Common Questions
Find immediate answers to our most frequent customer inquiries.
We provide complimentary standard shipping on all orders of $99 or more across the 48 contiguous US states. For orders under $99, a flat shipping fee of $9 applies.
You have 30 days from delivery to evaluate items in your home. If a piece doesn't fit your layout, email support@homelivingmavio.org to receive a prepaid shipping label or schedule carrier pickup.
Most pieces (such as nightstands, dressers, and armchairs) arrive fully assembled. Tables and platform bed frames require simple 15-minute leg attachment using included brass hardware and tools.